Common questions about shipping and ordering from Summit Measurement
We offer free UPS ground shipping on most orders over $300 for delivery within the contiguous USA. Some items may have a "Shipping Surcharge" which will appear when you place your order. What's this? Some products incur higher than usual shipping costs due to large size, heavy weight or the need to ship in multiple boxes. In these cases we are passing on a small portion of the shipping charges to you to offset today's higher costs. Summit Measurement is still paying the majority of the shipping cost on your behalf.
How do I get free shipping?
When you enter your order and put in your shipping address, just be sure to select "Free Domestic Shipping". Your order will be shipped via UPS Ground, or small items by USPS ( With the exception of items with a Fixed Shipping Surcharge as explained above).
What if I live in Alaska, Hawaii or Canada?
Please call us for a shipping quote to Alaska, Hawaii or Canada. Actual shipping costs apply.
How long does it take to ship my order?
Most orders are shipped on the day of order or the next business day. Products which require longer processing time are usually indicated in the product description. If there is any reason your product cannot be shipped right away we will be sure to let you know. For expedited shipping be sure to place your order before 3:00 Eastern Standard Time.
How long will it take to receive my order?
UPS Ground usually takes 3 - 5 business days, depending on where the products are shipping from and where you are located. When your order is shipped, UPS provides an estimated delivery date which can be found by tracking your order.
How can I track my order?
When your order is shipped we will send you a tracking number with a direct link to UPS. This allows you to follow the progress of your shipment on its way to you.
What if I want it faster?
We offer UPS 3 Day Select, 2nd Day Air and Next Day Air. When you enter your order these shipping options will be presented along with the cost for each. You can select any of these expedited shipping options upon placing your order. If your order has a shipping surcharge you will need to call for an expedited shipping quote.
Why do some items have freight charges?
Some items are shipped by truck due to oversized dimensions or weight. This is for protection of your order because the item could be damaged in regular shipping. In these cases we charge a fixed freight. Some freight companies charge extra fees for inside delivery or when a lift gate is required. Be sure to call us if you need something delivered upstairs, or somewhere unusual.
Do you ship Internationally?
Some products ship internationally and others do not. If you want an item from a manufacturer who ships internationally we will provide a shipping quote. If the manufacturer does not ship internationally, we offer free shipping to a freight forwarder of your choice within the Continental United States.
Can I choose options other than UPS?
If you prefer another shipping option we would be happy to investigate whether it is possible and provide a quote.